RETURN AND REFUND POLICY

We want to resolve order problems as quickly and simply as possible. Before returning anything, please contact us at CustomerService@shaveessentials.com. Many concerns can be resolved through email and photographs without requiring you to mail the product back.

Do not return an item without contacting us and receiving return instructions first.

30-Day Return Window

Return requests must be made within 30 days of the original purchase date. Requests submitted more than 30 days after purchase are not eligible for a return, refund, or exchange.

Return Eligibility

Because Shave Essentials sells shaving and personal-care products, only items that can be verified as unused and untampered with are eligible for return.

To qualify for a standard return, the product must:

• Be unused and unopened
• Remain in its original packaging
• Retain its original wrapping or seal
• Show no signs of use, opening, damage, or tampering

Opening or removing the original wrapping or seal makes the product ineligible for a standard return.

Clearance and final-sale items cannot be returned.

Shave Essentials reserves the right to reject a return that does not meet these requirements.

Starting a Return

Contact CustomerService@shaveessentials.com before sending anything back. Include:

• Your order number
• The name of the product
• The reason for the return
• Photographs when requested

If your return is approved, we will provide the return address and any necessary instructions. Returns sent without prior authorization may not be accepted or refunded.

Return Shipping

Customers are responsible for return shipping costs on standard returns. Original shipping charges are nonrefundable.

We recommend using a trackable shipping service. Shave Essentials is not responsible for a return package that is lost or damaged before it reaches us.

There is no restocking fee for an approved return.

Refunds

Once an approved return is received, we will inspect it to confirm that it meets the eligibility requirements described above.

If approved after inspection, we will process the refund promptly to the original payment method. Original shipping charges will not be refunded.

Your bank or payment provider may require additional processing time before the refund appears in your account.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact CustomerService@shaveessentials.com within 30 days of purchase.

Please include your order number, a description of the problem, and clear photographs showing the product and issue. We may also request photographs of the packaging or shipping label.

When we can verify the issue through email and photographs, Shave Essentials will provide a replacement at no additional cost. In many cases, the item will not need to be returned.

Exchanges

Exchanges are available only for verified damaged, defective, or incorrect items. Standard returns are refunded to the original payment method and are not processed as direct exchanges.

Refused or Unopened Deliveries

If you refuse delivery or return a shipping package without opening it, we will inspect the package after it is returned to us.

If the shipping box remains unopened and the merchandise is returned in its original condition, we will refund the eligible product cost. Original shipping charges are nonrefundable. Any return-to-sender fees charged to Shave Essentials may also be deducted from the refund.

Refunds for refused deliveries are processed only after the package has been returned to and inspected by Shave Essentials.

Contact Us

For return, refund, replacement, or exchange assistance, contact:

CustomerService@shaveessentials.com